Welcome to BharatEV! We respect your privacy and are committed to protecting it through this Privacy Policy. This document outlines the types of information we collect, how we use it, and your rights regarding that information. By accessing or using BharatEV marketplace ("the website"), you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please refrain from using the website.
1. Introduction
BharatEV is an online marketplace for electric vehicles (EVs) in India, enabling the sale of electric scooters, bikes, and electric cycles. We collaborate with leading EV brands across the country to offer a seamless buying and selling experience.
This Privacy Policy explains the following:
- What personal information we collect
- How we use your personal data
- How we share your information
- Your privacy rights
- Security measures we take
- Third-party services and links
2. Information We Collect
To provide you with the best online experience, we collect various types of personal and non-personal information:
a. Personal Information
We may collect personal information, including but not limited to:
- Full Name
- Contact Information (email address, phone number, mailing address)
- Payment Details (such as credit/debit card information, UPI IDs, etc.)
- Billing and Shipping Address
- Vehicle Details (if you are listing or purchasing an electric vehicle)
- Account Credentials (username and password)
- Communications you send us (e.g., inquiries, support requests)
b. Non-Personal Information
We may collect non-identifiable information automatically, including:
- Browser type and version
- IP address and device identifiers
- Geographic location
- Time spent on pages, website usage statistics
- Cookies and similar tracking technologies
c. Cookies and Tracking Technologies
We use cookies to improve user experience and collect analytics data. Cookies help us understand how users interact with our website. You may manage or disable cookies through your browser settings. However, disabling cookies may affect the website's functionality.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Deliver seamless buying, selling, and listing services for electric vehicles.
- To Process Payments: Facilitate secure transactions for vehicle sales.
- To Communicate: Send notifications, updates, and responses to your inquiries.
- To Improve Our Website: Analyze usage data to enhance user experience and optimize the website.
- To Personalize Experience: Recommend relevant EV products and services based on your preferences.
- To Comply with Legal Obligations: Fulfill any regulatory or legal requirements.
- To Prevent Fraud and Ensure Security: Detect unauthorized access or malicious activities.
4. Sharing Your Information
We respect your privacy and only share your data in specific situations:
- With Collaborating Brands: To fulfill orders, we share relevant details with the respective EV brands or sellers.
- With Payment Gateways: To process transactions securely.
- With Service Providers: Third-party services like hosting providers, analytics tools, and marketing partners may access your data for operational purposes.
- Legal Requirements: If required by law, court order, or government regulation, we may share your information.
- Business Transfers: In case of a merger, acquisition, or transfer of assets, your data may be transferred.
We do not sell, rent, or trade your personal information with unauthorized third parties for their marketing purposes.
5. Your Privacy Rights
We respect your rights regarding your personal information. You have the following rights:
- Access: You may request access to the personal data we hold about you.
- Correction: You can correct or update your personal information.
- Deletion: You may request the deletion of your personal information where it is no longer necessary.
- Objection: You can object to how we process your personal information.
- Data Portability: You may request a copy of your data in a structured format.
To exercise any of these rights, please contact us at support@BharatEV.Online. We will respond within the legally required timeframe.
6. Security of Your Information
We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:
- SSL encryption for data transmission
- Secure payment gateways
- Restricted access to personal data
- Regular security audits
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Third-Party Services and Links
Our website may contain links to third-party websites or services. These external platforms are not under our control, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
Additionally, we may use third-party services such as payment processors, analytics tools, and marketing platforms. These providers may collect, process, and store your information as per their policies.
8. Children's Privacy
BharatEV marketplace does not knowingly collect personal information from individuals under the age of 18. If we discover that we have inadvertently collected data from a minor, we will take steps to delete it promptly. If you believe a minor has provided personal information, please contact us at support@BharatEV.Online.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Your continued use of the website after changes are posted indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: support@BharatEV.Online
- Phone: +91-9599192425
- Address: 216, 2nd Floor, SS Plaza, Sector-47, Gurugram-122018 Haryana, India
11. Consent
By using our website, you consent to the terms outlined in this Privacy Policy. You acknowledge that you have read, understood, and agreed to this document.
Thank you for choosing BharatEV. We are committed to protecting your privacy while enabling a seamless online marketplace experience for electric vehicles in India.
This Privacy Policy is now streamlined and clear, covering all essential aspects of data protection and compliance. Feel free to let me know if you need further revisions!
