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Faq

BharatEV Information

BharatEV.Online is India's leading online marketplace for electric vehicles (EVs), including electric scooters, bikes, and cycles. We collaborate with all leading EV brands in India, providing buyers and sellers with a seamless platform to connect.

BharatEV connects EV buyers and sellers across India. Buyers can browse and purchase electric vehicles from trusted sellers and leading brands, while sellers can list their products and connect with potential customers.

Yes, BharatEV marketplace ensures secure online transactions using trusted payment gateways. We prioritize the safety and satisfaction of both buyers and sellers.

You can buy and sell electric scooters, bikes, cycles, and other EV-related products from various leading brands.

You can reach us via email at support@bharatev.online or WhatsApp Chat Support: +91-9599192425.

Buyers FAQ

To purchase an EV, browse our wide range of products, select the vehicle that suits your needs, and follow the checkout process. You can also connect directly with our support team for any additional queries.

Yes, BharatEV marketplace verifies all sellers and ensures the authenticity of products listed on our platform.

Absolutely! BharatEV marketplace allows you to compare features, prices, and specifications of various electric vehicles to make an informed decision.

We support various payment methods, including credit cards, debit cards, UPI, net banking, and EMI options.

Yes, BharatEV partners with leading financial institutions to provide financing options for purchasing electric vehicles.

Delivery times vary depending on the seller and your location. Estimated delivery details will be shared during the checkout process.

Cancellations and returns are subject to the seller’s policies. Please review the terms on the product page or contact our support team for assistance.

BharatEV ensures after-sales support through our sellers. You can also contact our team for assistance regarding any concerns.

We provide complete support for installation through voice and video assistance. Our team will guide you step-by-step to ensure a hassle-free setup.

The battery is designed to support up to 500 charging life cycles, ensuring long-term reliability and performance.

Yes, we provide comprehensive after-sales support to address any issues or queries you may have. You can count on us for ongoing assistance after your purchase.

Typically, your Electric Scooter will include:

  • 2 keys for power on/off.
  • 2 keys for wheel locking.
  • 1 remote to operate the scooter (availability depends on the manufacturer and model).

The Electric Scooter comes with a 6 to 12 months manufacturer warranty, depending on the model.

Yes, the charger is covered by a 1 to 6 months manufacturer warranty, depending on the model.

Sellers FAQ

To list your products, sign up as a seller on BharatEV marketplace, complete your profile, and upload your product details, including specifications, images, and pricing.

We offer flexible pricing plans for sellers. Contact our team to learn more about listing fees and commission structures.

You can list electric scooters, bikes, cycles, and other EV products, including accessories and spare parts.

Once your product is sold, payments are securely processed through our platform and transferred to your registered bank account.

Ensure that your product listings have clear images, detailed descriptions, competitive pricing, and updated specifications. Our platform also offers promotional tools to boost visibility.

Order cancellations are handled according to your seller policy. Ensure that your cancellation and refund policies are clearly mentioned in your product details.

Yes, we provide logistics support and delivery services to sellers for hassle-free order fulfillment.

You can monitor your sales, orders, and customer interactions through your seller dashboard on BharatEV marketplace.

Yes, all sellers on BharatEV are required to complete a verification process to ensure credibility and trustworthiness.

For seller-related queries, contact us at seller@bharatev.online or WhatsApp Chat support +91-9599192425 to our dedicated seller helpline.

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